How to send emails to your customers

Lists

Here you can view and edit all of your subscriber lists or create new ones. 

Setup | Creating a new list

1. Click on the 'Create New' button near the top right of the screen.
2. Enter the necessary information in the fields provided.
3. Choose the appropriate 'Notification Options'.
4. Select the subscribe and unsubscribe actions to be applied for all new subscribers.
5. Fill out the company details for the campaign being created. Note: Your default company details entered when setting up your account will be automatically filled out however, should you wish to change them you may do so here.
6.  Click the 'Save Changes' button at the bottom right of the page.
7. Congratulations! Your new list has now been created and saved.

Setup | Creating a Subscribe Form for your website

1. While inside of the lists page, click on a list, then click 'Forms' from within the list overview. 
2. Here you will be shown versions of code that can be embedded into your website in order to collect users email addresses.
3. To enter the code on your site, simply copy the appropriate code and paste it within your website code where you wish for the sign-up form to appear. 
4. Repeat the above steps for the 'Unsubscribe' Form as well. 

Subscribers 

If you already have a list of customer email addresses, you can simply add them to your list with multiple upload options. 

Setup | Adding Subscribers

1. Click on the 'List' tab, then click on the list you want to add subscribers to.
2. Once inside your list overview, simply click on the 'Tools' 
3. On the 'List Tools' page, you have three options. 'Import', 'Export' and 'Copy'. Please press the 'Import' Button.
4. Here you have 3 options for uploading your customer email list. You can upload via 'CSV', 'Text' or 'Database'.
5. Chose your format, (Most common type is CSV file upload), select the file or location and press 'Upload File'. 
6. Now all your customer email addresses will be located in your list ready to be contacted with your message. 

Management | Managing Your Lists

You can easily export or copy your list as well. This can be helpful when wanting to combine a list or move your email list outside of Zuitte for further marketing purposes.

1. Select the 'List' tab
2. Click on the list you wish to export or copy users from
3. Click on the 'Tools' button 
4. If Exporting user addresses, select 'Export', then 'CSV' and follow the prompts to save the file to your computer.
5. If you are wanting to copy the list too and combine it with another one, just click 'Copy' and follow the onscreen prompts to move the selected segment to your desired location. 

Campaigns

Here is where you create and manage your email campaigns sent out to your customers. 

Setup | Creating a Campaign

1. To create a campaign, click the 'Campaigns' tab, then 'All Campaigns'
2. Then click 'Create New'
3. From here, please follow the on-screen prompts being sure to fill in ALL necessary information. 
4. Once the campaign has been fully set up, you can send it out to your customers by clicking the 'Send Campaign' button. 

Auto Responder Emails | Setup

Auto Response emails are emails that are sent directly after a customer action, for example, you could send an email directly after a customer has signed up to your mailing list as a welcome email to do this:

1. Select the 'Campaigns' tab
2. Select 'Autoresponders' then 'Create New'
3. Then carefully follow the onscreen prompts and be sure to carefully fill in all relevant information. 

Management | Managing Your Lists | Copying and Merging Lists 

Within Zuitte, you can Sync your lists together or split them into further segments. To do so:

1. Click on the 'Lists' tab, then 'Tools'
2. If you want to 'Sync' lists together, press 'Sync', then follow the on-screen prompts. 
3. If you want to 'Split' the lists, select 'Split' and follow the onscreen prompts